doaqq Terms of Use

We at doaqq operate an online gaming platform offering live-dealer tables, slot games, esports markets, and sportsbook coverage. These terms govern your account, deposits, withdrawals, and use of our services across all product categories — from Blackjack and Roulette to Aviator and Mobile Legends.

Our terms are designed to be clear: we explain what we require from you, what you can expect from us, and the conditions under which services are available. We keep your account secure through verification processes and data protection practices. We process withdrawals according to documented review windows. We enforce betting and account policies uniformly across our platform.

Services are available only where your local jurisdiction permits online gaming. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions may access doaqq subject to compliance with local law.

Account Eligibility and doaqq Registration

We require all doaqq account holders to be at least eighteen years old. Registration involves providing your email address, creating a secure password, and confirming your identity through email verification. We do not activate account services until basic registration steps are complete.

When you open an account on doaqq, you agree that the information you provide is accurate and current. We retain the right to request updated documents or clarification at any time. If we detect inconsistencies in your registration data or account activity, we may suspend the account pending review.

doaqq accounts are personal and non-transferable. You are responsible for maintaining the confidentiality of your login credentials. We do not hold liability for unauthorized access if you have shared your password or failed to secure your account.

Deposits, Withdrawals, and Fund Management

We accept deposits through verified payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed according to each payment provider's standard settlement times. We do not guarantee instantaneous fund availability; delays may occur during peak periods or holiday windows such as Idul Fitri, Idul Adha, Imlek, or Nyepi.

Deposit Verification

We confirm deposit receipt within your payment provider's processing window; your doaqq balance updates once funds clear.

Withdrawal Review

Withdrawals are reviewed for account compliance before processing; standard review windows apply based on account status and requested amount.

Minimum and Maximum

Each payment method carries its own minimum and maximum transaction limits; these are displayed during payment selection.

Failed Transactions

If a deposit fails to process, funds return to your original payment method according to your bank or wallet provider's procedures.

Withdrawals from doaqq require a verified account. We mandate identity verification (government-issued ID and proof of address) before any withdrawal is processed. This protects both your account security and our platform integrity. Once your identity is confirmed, withdrawal requests are subject to standard review. We may request additional information if transaction patterns suggest unusual activity.

We do not charge withdrawal fees on doaqq. However, your payment provider or bank may apply charges according to their own terms. These fees are not controlled by doaqq and are your responsibility to understand before initiating a withdrawal.

doaqq Account Conduct and Betting Rules

We enforce consistent rules across all doaqq product categories. You must not use automated scripts, bots, or systems to interact with our platform. You must not attempt to exploit game mechanics, manipulate odds displays, or circumvent betting limits. Violations result in account suspension and potential forfeiture of funds.

• Live-dealer tables (Blackjack, Roulette, Baccarat, Dragon Tiger, Sic Bo) have minimum and maximum bet limits per table. We publish these limits in the table description.
• Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) display payout percentages and rules; all results are determined by certified random-number generation.
• Esports markets (Mobile Legends, Free Fire, PUBG Mobile) require valid tournament identification; we do not accept bets on unverified matches.
• Sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF, MotoGP) updates odds and betting availability according to event schedules and regulatory status.

We reserve the right to restrict account access if we detect fraud, collusion, bonus abuse, or violation of these terms. Such restrictions may be temporary pending investigation or permanent if violations are confirmed.

Identity Verification and KYC on doaqq

We require Know Your Customer (KYC) verification before withdrawals. This means you must submit a government-issued ID (passport, national identity card, or driver's license) and proof of address (utility bill, bank statement, or official correspondence). We use this information to comply with anti-money-laundering regulations and to protect your account from unauthorized access.

Our verification team reviews documents within standard timeframes. Exact processing windows depend on document quality, verification-service availability, and request volume. We may request updated documents if originals are unclear or if we need to confirm information changes.

Verification data is encrypted and stored securely on doaqq systems. We do not share your personal information with third parties except as required by law or as necessary to process your withdrawal request with payment providers.

Dispute Resolution and doaqq Support

If you believe there is an error in your account or a discrepancy in a game result, contact our support team. We investigate disputes within standard timeframes and provide written resolution. Our decision is final once investigation is complete, though you retain the right to escalate unresolved matters to our external dispute-resolution partner if circumstances warrant.

We maintain detailed transaction logs, game result records, and account activity history. These records are used to verify claims and resolve disputes fairly. If you request an investigation, provide clear details: the date, time, game or bet reference, and specific issue description.

Jurisdiction Notice and Service Availability

doaqq operates under a jurisdiction-restricted service model. We do not claim to be licensed in Indonesia or any specific country. Our terms are governed by the laws applicable to our operating entity. Any legal action related to doaqq must follow the dispute-resolution process outlined in these terms.

Policy Amendments and doaqq Changes

We may update these terms at any time. We will notify you of material changes via email or in-app notification. Continued use of doaqq after notification constitutes acceptance of amended terms. If you do not agree with changes, you may close your account and request a withdrawal of remaining funds.

We regularly update game offerings, payment methods, and feature availability. Such updates do not require amendment to these core terms but are communicated through our platform announcements and support channels.

These terms, together with our Privacy Policy and other posted rules, constitute the entire agreement between you and doaqq. If any provision is found unenforceable, the remaining provisions remain in effect. Your use of doaqq acknowledges that you have read and accepted these terms.